You can used the UniXcape Contact center
So it easy, We’re design graphic user interface
Base on Metro UI Technology
This design allows it to be accumulate Standard module without breaking
functionality or requiring massive recording efforts. Each ACD, Core
Engine, IVR, Recording.
UniXcape Contact Ceneter has provided connector and API
for Integrating with RDBMS, CRM, XML, JASON, Socket,
HTTP, Web Service and Etc.
Module provides specific functionality often commands that are related are
grouped into one module. You will need to enable the modules that you
desire, based on their function.
Free seating or Work from home has possible In UniXcape Contact
Center via UnixCape Agent Internet Gate way.
UniXcape- Contact Center allows install to the Virtual Machine. You will
used The UniXcape Contact Center fully feature on Virtualization
Flexible for Design to Multi Company and Multi Agent group has
supported Multi Company.
UniXcape- Contact Center has power full supported HA (High Availability)
mode. HA clusters usually usea heartbeat Private network connection
which is used to monitor the health and status of each